Privacy Policy

1. Introduction

ProbWin ("we", "our", "us") is committed to protecting the privacy of users of our sports analytics service available at probwin.com and en.probwin.com (the "Service"). This privacy policy explains how we collect, use and protect your personal information.

2. Data Collected

We collect the following types of data:

2.1 Data provided directly

• Account information: email address, username at registration
• Google login: if you use "Sign in with Google", we receive your email address and name from your Google account
• Payment information: processed directly by our payment provider (Stripe); we do not store your banking details

2.2 Automatically collected data

• Usage data: pages visited, features used, timestamps
• Technical data: IP address, browser type, timezone, operating system
• Cookies: see section 6

3. Use of Data

Your data is used to:

• Provide and improve the Service
• Manage your account and subscription
• Send you communications related to the Service (confirmations, security alerts)
• Personalise your experience (timezone, preferences)
• Analyse Service usage to improve it
• Prevent fraud and ensure security

4. Data Sharing

We never sell your personal data. We share your data only with:

• Service providers: hosting (IONOS), payments (Stripe), transactional emails
• Legal obligations: if required by law or a competent authority

5. Data Security

We implement technical and organisational security measures to protect your data: HTTPS encryption, hashed passwords, restricted data access, regular backups.

6. Cookies

We use cookies for:

• Essential cookies: authentication, user session, preferences
• Analytics cookies: understanding how the Service is used (anonymised)

You can disable cookies in your browser settings, but some Service features may no longer work.

7. Data Retention

We retain your data for as long as your account is active. After account deletion, your personal data is erased within 30 days, except where legally required (billing data: 10 years).

8. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Access: obtain a copy of your personal data
• Rectification: correct inaccurate data
• Erasure: request deletion of your data
• Portability: receive your data in a structured format
• Objection: object to certain processing activities
• Restriction: limit the processing of your data

To exercise these rights, contact us at: [email protected]

9. International Transfers

Your data is hosted in Europe (IONOS). In the event of transfers outside the EU, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decision).

10. Minors

The Service is intended for adults (18 years and over). We do not knowingly collect data about minors. Sports betting is prohibited for minors.

11. Changes

We may amend this policy. In the event of a significant change, we will notify you by email or through the Service. The last updated date is shown at the top of this page.

12. Contact

For any questions regarding this privacy policy:
Email: [email protected]
Website: probwin.com